Privacy Policy

1. Introduction

Welcome to Marwari 247 ("we," "us," "our," or "Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy cricket platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our platform:

2.1 Personal Information

Full name and date of birth
Email address and phone number
Username and password
Payment information and transaction history
Bank account details or payment wallet information
Government-issued identification documents for KYC verification
Profile photograph (optional)

2.2 Usage Information

IP address and device information
Browser type and version
Pages visited and time spent on pages
Contest participation history and team selections
Gaming patterns and preferences
Location data (with your permission)

2.3 Communication Data

Customer support correspondence
Feedback and survey responses
Marketing communication preferences

3. How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our services
To process transactions and manage your account
To verify your identity and prevent fraud
To send you administrative information and updates
To provide customer support and respond to inquiries
To personalize your experience on our platform
To analyze usage patterns and improve our services
To send promotional communications (with your consent)
To comply with legal obligations and enforce our terms
To detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission
Secure server infrastructure and firewalls
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

Access: You can request access to your personal information
Correction: You can request correction of inaccurate information
Deletion: You can request deletion of your personal information
Objection: You can object to processing of your information
Restriction: You can request restriction of processing
Portability: You can request transfer of your data
Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us through our support channels.

8. Marketing Communications

We may send you promotional emails, SMS messages, and push notifications about our services, special offers, and updates. You can opt-out of receiving marketing communications at any time by:

Clicking the unsubscribe link in our emails
Replying STOP to our SMS messages
Adjusting your notification settings in the app
Contacting our customer support

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Through our WhatsApp support
Via our contact form on the website
By email at the address provided on our platform

Your Privacy Matters

At Marwari 247, we take your privacy seriously and are committed to protecting your personal information. We use industry-standard security measures and only share your data as described in this policy. Your trust is important to us.